Admin and internal tools
Use the knowledge assistant with internal guides
Use the knowledge assistant when the team needs answers from internal guides and supporting files instead of memory.
Use Knowledge Assistant when the answer should come from internal guides and files instead of memory.
This works best when the underlying guides are short, current, and easy to search.
Quick facts
Start here
- Assistant quality still depends on guide quality.
- The knowledge library is the source behind the assistant answers.
- Use the assistant to find and summarize, then open the guide when the task carries risk.
Step 1: Ask the assistant a narrow internal question
Open Knowledge Assistant and ask one clear question at a time.
Name the process, page, or topic directly so the assistant has a smaller search job.
Step 2: Open the guide when the answer needs verification
Use Knowledge Library to open the source guide when the answer affects training, safety, money, or compliance.
This keeps the assistant fast without turning it into a blind final authority.