Browse existing pages before writing a new one
Open Knowledge Library.
Search first so you do not create a second page for the same topic.
Knowledge and AI
Create and organize internal guides
Write short guides that are easy to search, keep the title and structure clear, and use the knowledge library as the home for internal SOPs.
Use the knowledge area for short SOPs, internal how-to guides, and reference pages the team should be able to search later.
Open Knowledge Library, start a page from New Guide, then keep editing from the page view or the edit route later.
Quick facts
Start here
- A guide is best for a repeatable process or reference topic that people will search for later.
- Keep one page focused on one job to be done.
- Short sections and direct titles are easier to search than long narrative documents.
- Review and update guides on a rhythm so stale SOPs do not become hidden risk.
What belongs in a guide
- Use a guide for an SOP, a setup flow, or a stable internal reference.
- Use a checklist for repeated completion tracking, not for long instructions.
- Use a course or training flow when the content needs sequencing or formal learning steps.
Step 1: Start from the knowledge library
Step 2: Write a short, searchable page
Use a simple structure in the editor
Open New Guide or edit an existing page from its edit route.
Use a clear title, a short intro, step headings, and direct language.
- Good title:
Close the pastry station at end of day - Weak title:
Pastry notes
Keep guides current
Use a light review rhythm
Pick a review owner and revisit important guides on a schedule.
Small updates on a regular rhythm are better than large stale pages that no one trusts.