Knowledge and AI

Capture product feedback and close the loop

Send route-aware feedback right when the issue happens, then use the full hub to search, upvote, comment, and review trends.

4 min read · Updated Mar 18, 2026 · All authenticated users, with manager review notes

Use feedback tools when something is broken, confusing, missing, or worth improving.

The fastest path is to open the quick feedback panel from the app shell, then move into Feedback Hub if you need search, voting, comments, or status follow-up.

Quick facts

Start here

Quick feedback picks up route context so the team has more detail without extra typing.
A strong bug report includes what happened, what you expected, and how to reproduce it.
Before you create a new feature request, search for an existing one and upvote it if it already matches.
Managers can use comments and vote patterns to decide what needs follow-up first.

Step 1: Send quick feedback from the app shell

Use the fast panel when the issue just happened

Open the feedback panel from the app shell.

Send the feedback while the route, page state, and problem details are still fresh.

Quick feedback panel open from the app shell — The quick panel is best for route-aware bug reports and short feature requests right when the issue happens.

1 Check existing submissions first so you do not create a duplicate issue.
2 Describe what happened, what you expected, and enough detail to reproduce it.
3 Open Feedback Hub when you need the full search, voting, and comment view.

Step 2: Use Feedback Hub to search, upvote, and comment

Search first before opening a duplicate issue

Open Feedback Hub.

Search and filter first. If the issue already exists, upvote it and add a helpful comment instead of creating a duplicate.

Feedback Hub page with filters and feedback entries — Feedback Hub is the full review surface for finding existing issues, adding comments, and spotting repeated requests.

1 Search first before you open a duplicate bug or feature request.
2 Use the grouped submission list to find the matching report.
3 Open the detail panel to read the full report, vote, and review the discussion.

Step 3: Close the loop with clear follow-up

Use comments to share extra detail, screenshots, or a better reproduction path.
Managers should watch for repeated themes, not only single loud reports.
When an issue is resolved or clarified, update the record so the next person can see the outcome.